We offer a 30-day return policy for your peace of mind. Your satisfaction is our priority, and we urge you to inspect your order upon delivery. If you discover any defects, damages, or receive the wrong item, please contact us immediately so we can promptly address the matter and ensure your complete satisfaction.

To be eligible for a return or exchange, all jewelry must be in their original condition, unworn, and with the original packaging. If you encounter any issues with your order, please notify us within 7 days of receiving your package.

Please note that customers are responsible for return/exchange shipping costs, and original shipping fees are non-refundable. We kindly ask that you take care when handling the jewelry to ensure it remains in pristine condition for a smooth return process.

We offer a 30-day return policy for your peace of mind. If you encounter any issues with your order, please contact us at help@mintychocolate.com within 7 days of receiving it so that we can promptly assist you and make things right.

Upon acceptance of your return, Minty Chocolate Jewelry Store will provide you with a return shipping label and detailed instructions for sending your package back to us. Please note that we cannot accept items for return without prior authorization.

It is important to follow our return process to ensure a smooth and efficient return experience. If you wish to return a product, please contact us first to request a return. Items sent back to us without prior return authorization will not be accepted.

At Minty Chocolate Jewelry Store, we reserve the right to decline returns that do not meet our return policy requirements. We value the quality of our products and strive to maintain high standards for customer satisfaction.

If you have any questions or concerns about our return process, feel free to reach out to us at returns@mintychocolate.com. Your satisfaction is our priority, and we are here to assist you in making your return experience with Minty Chocolate Jewelry Store as seamless as possible.

After receiving your returned order, our Quality Assurance team will inspect and verify the item's condition. Returns are typically processed within five business days upon receipt of the item.

Refunds will be credited to the original form of payment used during the purchase. Alternatively, you may opt to receive store credit to use for future purchases.

Returns without an authorization number or refused delivery will not be accepted for refund. Engraved, personalized, altered, resized, or damaged items cannot be returned. Improperly packaged or uninsured items will be refused receipt. 

For any inquiries about our return process, please contact us at returns@mintychocolate.com. Your satisfaction is our priority, and we are here to make your return experience with Minty Chocolate Jewelry Store simple and hassle-free.

Please note that original shipping fees are non-refundable, and any personalized or custom-made items may not be eligible for returns unless there is a manufacturing defect.